SaaS Integrations

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SaaS Integrations are the applications that directly interface with Calero.com via an API so that SaaS Management can gather information on licenses, plans and pricing, expenses, utilization, sign-in usage, and more.

There are two types of SaaS Integrations:

  • Discovery Integrations are applications that interface with vendor applications via APIs to detect the SaaS applications being used in your organization and track the usage associated with each application user.

  • Vendor Integrations are applications that interface with vendor applications via APIs to collect detailed license data, as well as any additional available information, such as plans, pricing, and usage.


Integrations Capability Matrix

This section details the capabilities of each Integration.

Discovery Integrations

The first column lists the Discovery Integration. The next columns show the data each integration can fetch. The events are defined as follows:

  • Sign-In — The person signing into the application.

  • AppLaunch — The desktop or mobile application was launched.

  • URL — The person went to a URL (likely directly but could be indirectly if an application is embedded in another site).

“Days of History Collected” refers to the length of history obtained upon on first connection with this integration.

Users

Events

Vendor/App

Type

Users

Disabled Accounts

Sign-In

App Launch

URL

Days of Usage History Collected

CrowdStrike

Endpoint Security

Yes

30

Microsoft Defender for Cloud Applications

CASB

Yes

30

Microsoft Defender for Endpoint Security P2

Endpoint Security

Yes

Yes

30*

Microsoft Entra

SSO

Yes

Yes

Yes

30

Okta

SSO

Yes

90

OneLogin

SSO

Yes

90

Salesforce SSO

SSO

Yes

90*

SentinelOne

Discovery

Yes

14

ThreatLocker

Endpoint Security

Yes

Yes

90

Trend Micro

Endpoint Security

Yes

30

Zscaler

CASB

Yes

90

*NOTE:

Number of days is configurable by customer. Ask your Calero representative for more information.

Vendor Integrations

The first column lists the Vendor Integration. The following columns detail whether the integration collects data regarding the feature named in the header (Licenses, Plans & Pricing, etc.).

“Days of History Collected” refers to the length of history obtained upon on first connection with this integration.

Vendor/App

Licenses

Plans & Pricing

License Last Used Date

Usage

Days of Usage History Collected

Adobe

Yes

Yes

Yes

Asana

Yes

Yes

Atlassian

Yes

Yes

Yes

Box

Yes

Yes

Yes

Yes

90

Dialpad

Yes

Yes

Yes

Yes

30*

DocuSign

Yes

Yes

Yes

Five9

Yes

Yes

Yes

Yes (+ Calls)

90

Google Meet

Yes

Yes

Yes

Yes

90

Google Workspace

Yes

Yes

Yes

Yes

90

GoTo

Yes

Yes

Yes

Yes

30*

KnowBe4

Yes

Yes

Yes

Yes

180*

Microsoft 365

Yes

Yes

Yes

Yes (+ Calls)

366
(90 for Copilot*)

Microsoft Teams

Yes

Yes

Yes

Yes (+ Calls)

366

Monday.com

Yes

Yes

Yes

NICE

Yes

Yes

Yes

Yes (+ Calls)

90

RingCentral

Yes

Yes

Yes

Yes (+ Calls)

90

Salesforce

Yes

Yes

Yes

Yes

90
(30 for login)

SkyPrep

Yes

Yes

Yes

Slack

Yes

Yes

Yes

Smartsheet

Yes

Yes

Yes

Webex

Yes

Yes

Yes

Yes (Calls only)

30

Zendesk

Yes

Yes

Yes

Zoom

Yes

Yes

Yes

Yes (+ Calls)

180

Zoom Contact Center

Yes

Yes

Yes

Yes (+ Calls)

180

Zscaler

Yes

Yes

Yes

*NOTE:

Number of days is configurable by customer. Ask your Calero representative for more information.


For more information about onboarding an Integration, refer to step 1 and step 5 in the Onboarding Journey.

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