This is a Vendor Integration.
Collect Required Information from Vendor
Go to your Zendesk URL.
Determine the subdomain part of the URL.
EXAMPLE:
https://{subdomain}.zendesk.com
Copy/save the following field(s) for use when onboarding this Integration:
Subdomain
Onboard This Integration
Go to SaaS Management > Applications.
Select Add Integration.
From the Vendors tab, select the card with the vendor's name.
From the API tab, enter the field(s) you copy/saved above.
If your company has more than one instance (or “tenant”) of this application, you will also be prompted for a Connection Alias.
Select the Authorize button.
SUCCESS!
You will now be redirected to the Integrations page in Calero.com, where the data sync will continue in the background, and you can monitor progress.
SUGGESTION:
Access Help through your Calero.com instance if links between articles return errors or if there are fewer sections in the Help menu than expected. Doing so will ensure you see all Help articles.