KnowBe4

This is a Vendor Integration.

This integration collects 180 days of history by default upon first connection.
- Number of days is configurable by customer. Ask your Calero representative for more information.

Collect Required Information from Vendor

IMPORTANT!
You must meet the following prerequisites before you can continue.
Your organization must be a Platinum or Diamond customer.

Log in to the KnowBe4 portal and go to Account Settings.
Underneath Account Integrations, go to API.
Ensure Enable Reporting API Access is toggled on.
Click into the Reporting API and create New API Token.
Name the token Calero Reporting.
Copy/save the following field(s) for use when onboarding this Integration:
- API key
Next, determine the region to so Calero can determine the Base URL. You will need to know this information when onboarding this Integration.
- Accounts on the US server (located at training.knowbe4.com) must use the Base URL of https://us.api.knowbe4.com.
- Accounts on the EU server (located at eu.knowbe4.com) must use https://eu.api.knowbe4.com.
- Accounts on the CA server (located at ca.knowbe4.com) must use https://ca.api.knowbe4.com.
- Accounts on the UK server (located at uk.knowbe4.com) must use https://uk.api.knowbe4.com.
- Accounts on the DE server (located at de.knowbe4.com) must use https://de.api.knowbe4.com.

Onboard This Integration

Go to SaaS Management > Applications.
Select Add Integration.
From the Vendors tab, select the card with the vendor's name.
From the API tab, enter the field(s) you copy/saved above.
If your company has more than one instance (or “tenant”) of this application, you will also be prompted for a Connection Alias.
Select the Authorize button.

SUCCESS!
You will now be redirected to the Integrations page in Calero.com, where the data sync will continue in the background, and you can monitor progress.

SUGGESTION:

Access Help through your Calero.com instance if links between articles return errors or if there are fewer sections in the Help menu than expected. Doing so will ensure you see all Help articles.