This is a Vendor Integration.
This integration collects 30 days of history by default upon first connection.
Number of days is configurable by customer. Ask your Calero representative for more information.
Collect Required Information from Vendor
Log in to the Dialpad customer portal.
Go to Admin Settings > My Company > Authentication > API Keys.
Select Add Key.
Name your key and set the expiration terms.
Add DialPad Meetings Read to additional scopes. This is needed to infer meetings usage.
Select Save.
Copy/save the following fields for use when onboarding this Integration:
API Key
For additional information about creating an API Key, refer to Manual API Key Generation.
Onboard This Integration
Go to SaaS Management > Applications.
Select Add Integration.
From the Vendors tab, select the card with the vendor's name.
From the API tab, enter the field(s) you copy/saved above.
If your company has more than one instance (or “tenant”) of this application, you will also be prompted for a Connection Alias.
Select the Authorize button.
SUCCESS!
You will now be redirected to the Integrations page in Calero.com, where the data sync will continue in the background, and you can monitor progress.
SUGGESTION:
Access Help through your Calero.com instance if links between articles return errors or if there are fewer sections in the Help menu than expected. Doing so will ensure you see all Help articles.