---
title: "Zendesk"
slug: "zendesk"
updated: 2025-11-19T18:02:31Z
published: 2025-11-19T18:02:31Z
canonical: "help.calero.com/zendesk"
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.calero.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Zendesk

This is a Vendor Integration.

---

## Collect Required Information from Vendor

1. Go to your Zendesk URL.
2. Determine the subdomain part of the URL.

> [!TIP]
> EXAMPLE:
> 
> https://**{subdomain}**.[zendesk.com](http://zendesk.com)
3. Copy/save the following field(s) for use when onboarding this Integration:
  - **Subdomain**

## Onboard This Integration

1. Go to **SaaS Management > Applications.**
2. Select **Add Integration**.
3. From the **Vendors** tab, select the card with the **vendor's name.**
4. From the **API** tab, enter the field(s) you copy/saved above.
5. If your company has more than one instance (or “tenant”) of this application, you will also be prompted for a **Connection Alias**.
6. Select the **Authorize** button.

> [!TIP]
> SUCCESS!
> 
> You will now be redirected to the [Integrations](/v1/docs/integrations) page in Calero.com, where the data sync will continue in the background, and you can monitor progress.

---

SUGGESTION:

Access Help through your Calero.com instance if links between articles return errors or if there are fewer sections in the Help menu than expected. Doing so will ensure you see *all* Help articles.