Discovery Process

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Effective SaaS management starts with knowing exactly what applications, plans & pricing, and user activity exist across your organization. The SaaS Management Discovery process in Calero.com gathers data from multiple sources, normalizes it, and presents it in a structured format—giving you the insight needed for compliance, security, and cost optimization.

Discovery Sources

SaaS Management in Calero.com uses Discovery Sources to search your organization’s virtual estate for applications, plans & pricing, users, and user activities, then consolidates it all into useful insights that can be evaluated and actioned in. Applications, plans & pricing, and users, and user activities can be identified by multiple Discovery Sources.

Discovery Sources, also known as Discovery Connectors, directly interface with Calero.com via an API. Each connector is unique in the value it brings, but collectively Calero.com will find:

  • Applications — SaaS Management Discovery identifies the various SaaS applications across your organization, regardless of how they were accessed (through app launches, URLs, etc.), and consolidates them for ease of management.

  • Plans & Pricing— SaaS Management Discovery identifies the plans you have purchased from the vendor, then analyzes how licenses are used by employees and the costs associated with them.

  • Users — SaaS Management Discovery identifies the multiple accounts that a single user (or entities such as rooms) may have across various email addresses and systems and consolidates them into a single user profile so that costs may be accurately tied to the correct user and cost centers.

  • User Activity — SaaS Management Discovery identifies the activities and usage events that link users to the applications they access to reveal previously unknown SaaS applications.


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